Welcome to the Future
Welcome to the Future: Insights and Opportunities for Not-for-Profit Leaders
As we step into a world reminiscent of the Jetsons, we realise that many aspects of their futuristic world have come true. (for those born at the turn of this century and beyond, the Jetsons is a beloved 1960’s TV show set in the future and that once seemed like pure fantasy). From video calls and smart homes to robotic assistants and self-driving cars, the future is here. But what does this mean for the not-for-profit sector?
Emerging technology changes are reshaping how NFPs operate, driven by advancements in AI, the increasing importance of cybersecurity, the integration of blockchain technology, the rise of remote work, and the growing focus on data-driven decision-making. These factors are not just trends; they are transformative forces that NFP leaders must understand and harness to stay relevant and effective.
It's imperative for NFPs to embrace technology or risk being left behind. This isn't just about staying current; it's about staying viable. Here are some examples of how being current with technology leads to greater organisational viability:
Enhanced Efficiency: Automation and AI reduce basic admin tasks, allowing staff and volunteers to focus on higher-value and strategic work. Not convinced? Check out TechSoup’s blog (and their other resources).
Improved Security: Advanced cybersecurity measures protect sensitive data from breaches and attacks, which is crucial for maintaining trust with funders and the communities we serve
Better Engagement: Digital tools facilitate more effective communication and engagement with stakeholders, increasing our transparency and fostering involvement. Want to learn more? check out this resource
Increased Funding Opportunities: Tech-savvy organisations are better positioned to leverage online fundraising platforms and grants, which often require digital competence.
Data-Driven Decisions: Social Investment is back on the agenda. This means a need to access real-time data analytics to inform decision-making and strategic planning to ensure and demonstrate resources are used efficiently and effectively.
Join us for LEAD's upcoming cybersecurity workshop to learn how to protect your organisation's digital assets. Cybersecurity is more than safeguarding your finances, it is essential for NFPs given we often handle sensitive information, such as membership details, donor personal information, and client data. A breach can lead to a loss of trust, legal issues, and significant financial costs. By implementing robust cybersecurity measures, NFPs can safeguard their operations and maintain the confidence of their stakeholders.
Also, mark August 15th on your calendars our online ChatGPT workshop, where we'll show you how to use AI to revolutionise your operations. ChatGPT can assist organisations in various ways, such as automatically directing inquiries, providing insights based on data analysis, drafting communications, creating online content, and curating reports for decision-making processes. It can even analyse your financials and create a dashboard for your board meetings! This tool can enhance productivity, allowing managers to focus on strategic initiatives and human-centric tasks. More details to come.
If you would like to join in on what other organisations are connecting with in the digital world, check out the NZ Navigators Trust Digial Stuff We Love site. Want to learn more? Info Exchange, a technology for social justice NGO, conduct an annual survey to build a comprehensive review on the state of technology use in the not for profit sector in Aotearoa / NZ and Australia. You can access reports and participate in sharing information for the greater good here
NFPs have a crucial role in monitoring and advocating for regulations that impact technology use for both organisations and the communities we work with. Staying informed and proactive ensures that these regulations support, rather than hinder, our missions. Lobbying for change is vital because it allows NFPs to influence policies that affect their operations and the communities they serve. Effective lobbying can lead to more favourable regulatory environments, increased funding opportunities, and broader societal impact. Don't miss Garth's lobbying workshop, which will equip you with the skills to influence policy effectively. This workshop is not just for ensuring we are participating in decision making about technology use but will upskill you to have a voice in all areas that impact on individual and community wellbeing.
The growth in technology doesn’t just impact on how we go about our work – it hugely influences the experience and worldviews of the staff and volunteers who now dominate our workforce. Managing a multigenerational workforce in a community organisation presents unique challenges and opportunities with Boomers, Gen X, Millennials, and Gen Z each bringing distinct strengths and expectations:
These differences are a result of the distinct social, economic, and technological environments each generation grew up in. Boomers experienced post-war economic stability and a hierarchical workplace structure; Gen X grew up during economic uncertainties and witnessed the rise of dual-income households; millennials came of age during the digital revolution; and Gen Z has grown up with digital technology, environmental awareness, taken for granted transparency, and social diversity as the norm
New generations, with their digital fluency, environmental consciousness, and desire for meaningful work, are reshaping the workplace. The current narrative is that they need specific support from their organisation's managers and leaders. I however believe that Millennial and Gen Z team members have simply made good leadership practice visible and an absolute necessity. A review of the literature argues the following leadership requirements for these generations. Surely this is the leadership all generations need to thrive?
Transparent Communication: Being open about organisational decisions and changes. For example, explaining why final decisions were made even though consultation raised different perspectives. Information is everywhere and technology creates an expectation of transparency. A good reflective question for leaders is “why wouldn’t I share this information?”
Empathy and Support: Showing understanding and providing support for personal and professional challenges. For example, provide mentoring or coaching opportunities. Establishing a system for pulse-checks to provide space for feedback on everyone’s experiences of the organisation and their needs.
Purpose-Driven Leadership: Connecting all work to the larger mission. For example, Highlighting how a staff member or volunteer’s particular role contributes to the organisation's impact on the wider community. Most important - this is the not for profit sector’s strategic opportunity to attract talent!
Flexibility and Adaptability: Offering flexible working conditions and being open to new ideas. For example, allowing remote work options and genuinely considering all innovative suggestions. Making availability and in person attendance expectations clear from the onset and negotiating to meet individual flexibility needs.
Continuous Learning and Development: Providing opportunities for skill development and career growth. For example, offering workshops, training sessions, and funding for relevant courses. Building in reflection time in workloads
Recognition and Feedback: Giving regular, constructive feedback and recognising achievements. For example,: scheduling pit stop check-ins for feedback and coaching; and celebrating milestones and successes.
As NFP leaders, our challenge is to adapt, innovate, and lead our organisations through these transformative times. We call on all leaders to embrace the future, harness the power of technology, and champion the diverse talents within your team. This way, we can ensure our organisations and communities thrive.